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The Terry J. Lundgren Center for Retailing Newsletter

Global Retailing Conference

Global Retailing Conference
April 10-11, 2014

Impact on Excellence

Impact on Excellence 2009-2010

TJL VideoTake a Look Inside the Lundgren Center for Retailing

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In The News

Retail Titans Share Strategies at 2014 Global Retailing Conference - more

"Ahead of the Curve" Global TJL Center Retail Entrepreneurship Club starts new Retail Upstarts initiative - more

Retail Link - Spring 2014 Now Available! - more


Research Faculty

Anita BhappuAnita D. Bhappu
Associate Professor and Division Chair
Research Fellow, Terry J. Lundgren Center for Retailing

Anita D. Bhappu is Associate Professor in Retailing and Consumer Sciences as well as Research Fellow at the Terry J. Lundgren Center for Retailing. Her research is published in the Academy of Management Review, International Journal of E-Collaboration, Journal of Applied Psychology, Journal of Service Research, Organizational Behavior and Human Decision Processes, and Work and Occupations. She serves as an ad-hoc reviewer for the Academy of Management Journal, Academy of Management Review, Human Relations, Information Systems Review, Journal of Management, Journal of Management Studies, Management Information Systems Quarterly, Organization Science, and Organizational Behavior and Human Decision Processes.

Mary Ann Eastlick
Associate Professor
Ph.D., Purdue University

Professor Eastlick teaches undergraduate courses in nonstore retailing and merchandising control and graduate courses focusing on research theories and retail management. Her research focuses on consumer shopping behaviors and attitudes toward store-based retail firms, shopping malls, and direct marketing firms (i.e., catalogs, Internet, etc.). Dr. Eastlick also serves as the Chair of the Division of Retailing and Consumer Sciences and is the IBM Research Fellow with the Center for Retailing and Consumer Sciences, Education and Research.

Sabrina Helm
Associate Professor
Ph.D., University of Duesseldorf, Germany

In her research, Dr. Helm focuses customer bonding strategies and, specifically, the value of customer relationships from the supplier’s perspective. She also conducts research studies on customers’ referral behavior and referral campaigns. She is interested in corporate reputation, its measurement, management, and its impact on diverse stakeholder groups. Moreover, Dr. Helm works on studies to understand and manage consumers’ corporate social responsibility which greatly influences the success of corporate social responsibility initiatives and society at large.

Sherry Lotz
Associate Professor and Graduate Program Coordinator
Ph.D., Kent State University

Professor Lotz teaches undergraduate and graduate courses in global retailing and consumption behavior and services retailing. Her research focuses on attitudinal models in the context of cross-cultural consumers and multi-channel (e.g., Internet, traditional store format) shopping formats. Dr. Lotz also serves as the Coordinator of the Retailing and Consumer Sciences graduate program.


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