Catching the AI Wave: Mapping a GenAI Strategy for Evolving Retail Industry-White Paper |
LRC White Paper Volume II (2025)
AI is already reshaping the retail sector. Major retailers like Walmart, Amazon, Macy’s, and Procter & Gamble are leveraging all forms of AI to enhance customer experiences, improve operations, and boost employee productivity.
Evolving Voice: Future of the Workplace | White Paper
LRC White Paper Volume I (2023)
Retail organizations are struggling to understand how to adapt to the new era of flexible workplace expectations.
Driven by the pandemic era shift to working from home and a new generation of employees with strikingly different expectations, retail leaders face pressing questions about how the workplace should evolve. Should work return to the “fully in-office” model of the previous generation? Should the workplace become fully remote? What is an effective hybrid solution? The white paper addresses these timely questions using a mixed methodology.